Your entry window is the 15 minutes following the time printed on your tickets. Our goal is to speed admission by staggering ticket sales, although there may still be a short wait at the entrance. Umbrellas are allowed on the trail, we just ask that you are courteous of others when using. This is an outdoor event, so please come prepared for the elements by wearing appropriate footwear and dressing warmly. If so, you will be notified about the cancellation and the rebooking process via email before 2 p.m. Lightscape takes place in all weather, but, of course, if a weather event presents a risk to safety, the Garden may decide to cancel the evening. What happens if the weather turns bad after we buy tickets? On weekends, you can chat or open a support case on the Showclix support site from 10 a.m.–6 p.m. Please contact Showclix (88 or, Monday–Friday, 10 a.m.–6 p.m.) to choose a new visit date. After November 15, there is a $10 exchange fee per order. If my plans change, can I transfer my ticket to another date?Įxchanges are subject to availability and allowed without charge through November 15, 2021. There are no corporate member discounts for this event. Members may also purchase full-price tickets for guests beyond the number included in their membership level. Sign in to the ticketing site as a member, just as you do for admission tickets. Visitors who are unable to use the online ticketing module, or who are coming in groups of more than 10, can reserve tickets by calling ShowClix weekdays from 10 a.m. The last entry time for Lightscape is 8:30 p.m. Only individuals with Lightscape tickets will be admitted in the evenings. No, the Garden will close each day at 3:30 p.m. If I visit during the day, can I stay into the evening? One evening each month, special Quiet Hours are offered for adults and children with disabilities or sensory sensitivity who would like to experience Lightscape without the usual high volume of people. Individuals who will be accompanied by personal care assistants may contact customer service for accommodation. There are some lighting sequences that have flashing lights contained within them however, there is no strobe lighting. The trail paths are wheelchair accessible. Is it accessible to individuals with disabilities? There are points along the trail where visitors can spread out, grab a treat or hot drink, or stop for great photo ops. Only the trail itself is open to evening visitors. Show larger map Can I explore the Garden on my own? Ticket times are staggered so groups can comfortably stroll the trail with family and friends.Ĭlick or tap below for full-size map. The trail begins at the Visitor Center and exits at the Eastern Parkway entrance. Along the way, they’ll encounter monumental lighted sculptures, colorful effects on BBG’s trees, architecture, and water features, and site-specific music and sound. Visitors to Lightscape make their way along a winding trail through BBG’s landscape, awash in artistic lighting design.
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